Case CC8993234: Specialist admitted "Outdated UI Display" caused $1,900 Liquidation – Need Senior Review

I’ve reached a new degree of frustration with Binance Help.

The Incident: I acquired liquidated because the App’s UI did not sync. I couldn't close my position or set a Cease Loss because the info on my display was frozen/delayed.

The "Admission": Within the help chat (Case #CC8993234), the agent Denis literally admitted that the App confirmed 'outdated info' on account of a cache concern.

The Gaslighting: As an alternative of acknowledging that a Platform Display Failure is their duty, they turned it around on me. They triggered their "Responsible Buying and selling Program" and informed me I'm "not match for trading" and will probably be suspended from futures in 24 hours "for my own well-being."

Principally:

1. Their app lags/glitches (Admitted by them).
2. I lose cash because of their outdated information.
3. I complain.
4. They ban me and name it "protection."

I have formally requested a Supervisor evaluate and a Remaining Transcript for a public audit. Has anyone else been "fired" as a buyer just since you caught them in a technical lie?