Binance futures 10/10/2025

Good day, I have the next challenge with binance, in the course of the day of October 10 I had a liquidation in my account because of the lack of ability to close positions, for about 10 minutes earlier than the flash down, throughout this time it was not potential to shut positions and/or make inner transfers, this prompted a liquidation in my account of approximately 17,600 USDT.

I contacted help to discuss this problem and hooked up photographs of the errors. In response, Binance sent me a alternative proposal for $2,400 USD, together with a collection of authorized circumstances if I accepted its phrases.

Briefly, reject his supply.

The rationale: I don't understand why I ought to assume losses on account of binance errors, I haven't acquired any extra responses from binance, what am I presupposed to do in these instances? Does anyone have an analogous experience?

In case you're questioning, my leverage was 0.30%